Uniconnect Cloud
Start Your Contact Center in Just 3 Simple Steps
Empower your business with Uniconnect Cloud, the ideal contact center solution for small and medium-sized enterprises. Launch your fully functional contact center online, in the cloud, without the need for complex setups or infrastructure investments.
01
Register
Begin by submitting your business registration details. Our streamlined process ensures that you're up and running in no time.
02
Select a Hotline Number
Choose a professional number for your business from our online selection. Secure the perfect number to establish your business presence.
03
Handle Calls
Install our easy-to-use softphone application and start making inbound and outbound calls immediately. Your business communication, simplified.
Flexible Call Routing Options
Tailor your call handling to suit your business needs with our versatile routing options:
Invite your team members and distribute calls based on a polling strategy, ensuring calls are handled efficiently.
Create a custom IVR system to guide callers and route them to the right department or agent.
Comprehensive Reporting
Stay informed and make data-driven decisions with Uniconnect Cloud's powerful reporting tools. Access detailed reports on all your inbound and outbound calls, including:
With these insights, you can continuously improve your contact center's efficiency and customer satisfaction.
